Team-Based Software Development Using an Electronic Meeting System: The QualityPay-off
نویسندگان
چکیده
To determine the effects of a home grown Electronic Meeting System (EMS) on product quality, we surveyed 40 software development teams and their project sponsors. Teams were part of a single software development laboratory which itself is part of a large international organization. A model of intra-group conflict management which incorporates using an EMS to reduce work uncertainty is a significant predictor of product quality. Further, teams with higher levels of experience relied less on the EMS. This leads us to believe that using the EMS acts as a conflict management surrogate for less experienced teams. keyword codes: D.2.2, H.5.3, K.6.3 keywords: tools and techniques, group and organization interfaces, software management,
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تاریخ انتشار 1994